Last Updated · June 2026
We stand behind every product in the Universal End Series shop. If something isn’t right with your order, we want to make it right.
Physical Books
Returns are accepted within 14 days of confirmed delivery, provided the book is in original, unread condition. Please contact us before returning anything — we will provide instructions. Return shipping costs are the buyer’s responsibility unless the item was defective or incorrectly shipped.
Defective or Damaged Items
If your order arrives damaged or defective, contact us within 7 days of delivery with a photograph of the issue. We will arrange a replacement or issue a full refund at no additional cost to you.
Digital Products
Due to the nature of digital goods, all digital purchases are final and non-refundable once delivered.
Processing Time
Approved refunds are processed within 5–7 business days back to your original payment method.
Contact
To initiate a return or report an issue: [email protected]